Alcantara® is a beautiful, suede-like fabric from Nera Montoro, Italy, nestled in the picturesque hills of Umbria. This versatile material is 50% lighter than leather and consists of 32% polyurethane and 68% polyester. Unlike traditional suede, Alcantara® is durable and cruelty-free, making it environmentally friendly. It is also strong, durable, and easy to clean, keeping your bag or accessory looking elegant for years to come.

Our bags and accessories are made of high-quality materials like Alcantara®, which require careful maintenance to maintain their appearance. For daily maintenance, simply clean your product with a slightly damp cloth and a little mild soap. Avoid harsh cleaning agents and always allow the material to dry naturally, away from direct sunlight and heat sources.

For a comprehensive overview of all maintenance tips, please see our maintenance instructions .

Yes, we ship worldwide. Shipping costs apply and will be added at checkout.

That depends on your location. Orders processed here have a delivery time of 2-4 business days. Deliveries abroad can take 7-16 days. You can find the delivery details in your order confirmation email.

Once we've processed your order, you'll receive an email with a Track & Trace code. This allows you to easily track your order.

For instructions on how to change your order, please contact us at contact@alsaine.com .

Yes! You have the right to return your product within 14 days of receipt. Follow the return instructions on our returns page .

Once we have received and inspected your return, we will refund the purchase amount within a maximum of 5 working days.

A pre-order means the product is still in production or in transit to our warehouse. This may cause delivery to take a little longer.

By pre-ordering, you'll be first in line and receive your order as soon as our stock is available.

Unfortunately, previous purchases cannot be retroactively applied to an ongoing promotion. This policy ensures fairness for all customers. Our offers are only valid during the stated promotional period.